For enquiries about delivery,
please call our hotline at 2311 3783.
For enquiries about online service,
please call our hotline at 2311 3783.
or email to eshop@korean.com.hk
during our operation hours
from 9:00 a.m. to 5:30 p.m. from Monday to Friday
and from 9:00 a.m. to 12:30 p.m. from Saturday
(not available on Sunday and public holiday).
Service hour: |
|
Mon to Fri |
9:00am – 5:30pm *LUNCH TIME: 1pm – 2pm |
Sat |
9:00am – 12:30pm |
No delivery service on Sunday and Public Holiday |
POPULAR FAQs
我們接納現金付款、銀行轉帳及信用卡付款。
如要更改送貨地址,您可到[我的帳戶]中的[地址]頁面,按[更改]便可修改收貨地址。
網上商店內的所有產品均適用於送貨服務,但同一地址之送貨訂單最多只可選購5組瓶裝水(500ml*20枝裝及2L*6枝裝合計)。
如需取消訂單,請於訂購翌日上午九時前致電2311-3783或於1:1咨詢欄中留言。顧客可選擇取消所訂購之全部或部分產品,但若為已安排送貨或送貨中之訂單,取消手續會有所不同。
凡購物滿HK$500或以上(扣除折扣優惠及電子優惠劵後的淨消費總額),即可免費享用新世界送貨服務。
如使用宅急便送貨服務,每次的收送費用為95港元。若要求即日送貨,顧客須額外支付20港元。